Everything you hate doing.
Handled.
“Menami runs the eleven systems most restaurants try to stitch together themselves. The ones owners hate, the ones that bleed margin, the ones nobody has time for.”
Ops Agent
“The employee that runs your online operation from your text thread.”
- Updates your menu, hours, prices, and photos across your site, Google, and Instagram in one tap.
- Drafts replies to reviews, books and reschedules reservations, runs promotions to the right segment.
- Watches your numbers and proactively pings you when something needs attention.
- Manages staff schedules, inventory alerts, supplier reminders, and daily ops briefings.
- Escalates anything sensitive to you with a clear preview before it ships.
You learn five dashboards, or you simply don't do these things. Most owners pick the second option.
Text it. WhatsApp or SMS. That's the whole interface.
Website creation
“A site Menami builds in five minutes, on a domain you own.”
- Answer 5 questions about your restaurant: cuisine, location, voice, hours, signature dishes.
- Menami generates a multi-page site with menu, ordering, reservations, hours, photos, and an about page.
- Hosted on your own domain (we configure DNS) or a free yourrestaurant.getmenami.com subdomain.
- Mobile-responsive, fast, SEO-tuned out of the box. Built for both human visitors and AI agents.
- Editable from the dashboard or by text. "Add a new section about catering" works.
$800/mo for a website consultant, or six weeks fighting Squarespace yourself.
Set up by text or dashboard. Daily updates by text.
SEO that never sleeps
“Your restaurant on page 1, in AI recommendations, without you ever thinking about it.”
- Tracks your rankings against neighborhood competitors weekly.
- Rewrites meta titles, descriptions, and structured data based on what's actually working.
- Builds neighborhood and cuisine landing pages automatically.
- Optimizes for AI agent discovery (ChatGPT, Claude, Gemini), the emerging channel where 23% of diners already start.
- Monitors your Google Business Profile, replies to questions, posts updates.
$800–$1,500/mo for an SEO consultant, or a slow decline as competitors invest in search.
Mostly autonomous. Weekly summary lands by text on Monday mornings.
Direct ordering + delivery
“Take orders on your own site. Keep 93.5% of every dollar instead of 70%.”
- Branded checkout on your website, Stripe-powered, no DoorDash branding.
- WhatsApp + SMS ordering: customers can text in orders directly. Menami handles the conversation.
- Uber Direct delivery integration. Drivers dispatched automatically, customer gets live tracking.
- POS routing into your existing system: Square, Toast, Parrot, Poster, and 50+ more.
- Inventory + 86 tracking, real-time ETA quotes, order status visible to you and the customer.
25–30% commission to DoorDash / Uber Eats / Rappi. And they never let you talk to the customer.
Orders flow into your POS automatically. Toggle items 86 by text.
Customer inquiries (WhatsApp, IG)
“Every DM, comment, and WhatsApp question, answered, on-brand, 24/7.”
- Connects your Instagram and WhatsApp Business accounts in two clicks.
- AI replies to questions about hours, menu, reservations, dietary, parking, allergens, location.
- Knows your menu, specials, hours, seating policy, and house style.
- Handles bookings and orders inside the conversation: "Can I get a table for 4 tomorrow at 8?" arrives done.
- Escalates anything it shouldn't answer to you with one tap.
$400–$800/mo for a community manager, or your evenings spent replying to DMs from the kitchen.
Conversations route through the agent. You get a daily summary of anything that needed your eyes.
Loyalty + customer data
“Every guest is yours, with rewards that actually feel personal.”
- Auto-enrolls customers on their first order (no separate signup flow).
- Tracks visits, favorites, lifetime value, dietary preferences, who they've dined with.
- Personalized rewards: "Maria hasn't come in 6 weeks and always orders the carbonara" produces a targeted comp.
- Birthday outreach, win-back campaigns, VIP flagging for hosts.
- All customer data is yours. Exportable, portable, never locked behind a third party.
$150/mo for an email tool + $200/mo for a loyalty platform that doesn't actually know your customers.
Set the rules once. Menami runs the program.
POS integration
“Works with the POS you already have. Or any of 50+ others.”
- 8 native integrations: Square, Toast, Parrot, Poster, Soft Restaurant, Xetux, Deliverect, plus an email/SMS fallback for anything else.
- 45+ more POS systems via Deliverect (Lightspeed, Revel, NCR Aloha, Simphony, Clover, and more).
- Two-way menu sync: update in either place, both stay current.
- Orders route automatically into your POS print queue. Kitchen sees them like any other ticket.
- Tax rules, modifiers, item availability, and pricing all stay in sync.
Manual menu maintenance across systems, or $200/mo for middleware that does one direction badly.
One-time setup. Then it just runs.
Table reservations
“Bookings, confirmations, cancellations: handled, no platform cover fees.”
- Availability engine on your own site. No OpenTable or Resy needed; no per-cover fees.
- WhatsApp + SMS booking: guests text in, Menami confirms with available slots.
- Auto-confirmations, reminders the day before, cancellation rebooking from your wait list.
- Floor plan-aware: assigns the right table for the party size.
- VIP and regular flags surface to the host the moment a familiar name books.
OpenTable cover fees ($1.50–$2.50 per booked seat) or "call to reserve" only, which loses 40% of intent.
Bookings land in your dashboard. Walk-in changes and 86s by text.
Staff scheduling
“Build next week's schedule in 30 seconds. Staff gets it on their phones.”
- Drag-and-drop schedule builder, or natural-language editing by text: "Carlos opens Friday, María off."
- Staff get push notifications the moment a schedule publishes or changes.
- Shift-swap requests handled in-app: María wants Friday off, Sofia picks it up, you approve in one tap.
- Forecasts staffing needs against historical sales patterns.
- Time-off requests, availability, and labor-cost tracking against revenue.
$100/mo for When I Work or Homebase. Or a paper schedule that nobody can read.
Build once a week. Adjust by text. Staff sees it on their phone.
Deep analytics
“Every number that matters, in plain English, by text.”
- Revenue by channel: direct, delivery apps, walk-in, dine-in, catering.
- Dish-level margin and velocity. "What's my highest-margin dish that nobody orders?" comes back with an answer.
- Customer repeat rate, lifetime value, churn signals, cohort retention.
- SEO rankings and traffic over time, side-by-side with revenue.
- Daily digest by text. Ask follow-up questions in plain English, get back numbers and a recommendation.
$200/mo for a BI tool + a part-time analyst, or Excel and educated guessing.
Daily digest by text. Ask anything in plain English; the answer comes back in a sentence.
Social media manager
“Your Instagram and TikTok presence, on autopilot.”
- Drafts and schedules Instagram posts based on your menu, specials, photos, and house style.
- Auto-responds to DMs in your voice (see Customer Inquiries above).
- Suggests posts when something happens worth posting: new dish on the menu, milestone hit, slow Tuesday that needs a push.
- Replies to comments and engages with neighborhood accounts.
- Pulls in user-generated content (with permission) and repurposes it.
$500–$1,500/mo for an agency, or a part-time social manager who doesn't know your menu.
Review the daily content draft. Tap approve, or text edits.
Talk to us, 20 minutes, no pitch deck.
Start with your restaurant's name. The rest takes 30 seconds.