AI personalization

Every customer feels like a regular.

A regular walks in and the host knows their name, their table, their drink. Online, every customer gets the same generic experience. Menami fixes that — AI remembers every customer, across every channel.

SJSarah JohnsonVegetarianNo nutsLunchDine-inOrders23Avg. $28LoyaltyGoldSince 2024Based on your taste95%You ordered this before88%Trending near you82%

Online, every customer is a stranger.

Your best regular orders every week. Online, they see the same generic menu page as a first-time visitor. No recognition, no personalized suggestions, no reason to feel special. That's a loyalty problem.

80%

Want personalized experiences

3x

Higher LTV from personalization

72%

Only engage with personal messaging

44%

Become repeat after personalized experience

How AI personalization works

01

Learn from every interaction

Every order, chat, and visit builds a customer profile — preferences, dietary needs, order patterns.

02

Personalize every touchpoint

Menu recommendations, chat greetings, and promotions are tailored to each customer.

03

Drive smart loyalty

Rewards and offers are precision-targeted based on actual behavior, not generic discounts.

04

Grow relationships over time

The AI gets better with every interaction — building deeper, more valuable customer relationships.

Personalization that drives revenue

AI Memory

Menami's AI builds a rich profile for every customer across all channels. It remembers what they order, what they like, what they avoid, and when they visit. This memory spans WhatsApp, web chat, and online ordering — so every interaction feels continuous.

  • Cross-channel customer profiles — WhatsApp, web, ordering, all unified
  • Dietary preference tracking — allergies, vegetarian, halal, gluten-free
  • Order pattern recognition — favorite items, usual order times, spending habits
  • Conversation history — context carries across every interaction

See what Menami can do for your restaurant.

Pick a time that works for you. 20 minutes, no pitch deck.

Free. No commitment. No credit card.